Loopon is a Nordic partner with close customer dialogue and high accessibility. At the same time, our platform is built to support multiple languages, large organizations, and complex structures. We operate our AI and our solution with high standards for security, data protection, and GDPR compliance.

Through continuous measurement in both CX and EX, we create comparisons over time, between teams, and against relevant industries. This allows you not only to see how you are developing — but also how you perform in relation to others.

Loopon is more than a survey tool. We combine technology, established metrics such as NPS and eNPS, and a clear framework for turning feedback into action. You get support throughout the entire cycle: Listen, Understand, and Act.

Loopon AI™ identifies patterns, deviations, and the drivers behind loyalty and engagement. Instead of drowning in data, you get clear recommendations on what has the greatest business impact — and what to act on first.

The right person sees the right data in real time. Managers, team leaders, and frontline employees get access to their own results and tools to “close the loop.” This creates accountability, momentum, and a culture where feedback leads to concrete change.

By measuring at the right moment — for example after a purchase, customer interaction, onboarding, or employee review — you gain an early warning system. You can reduce churn, strengthen advocacy, and develop both customer and employee relationships over time.

as a strategic partner in your improvement journey, helping you turn insights into behavioral change, cultural development, and profitable growth.